Privacy Policy
1. Introduction
StayInn (“we,” “us,” “our”) is operated by Stay Inn Pampanga, located at 2F Doña Isafel Building III, JASA, Lagundi, Mexico, Pampanga 2021, Philippines. We value your privacy and are committed to protecting your personal data.
2. Information We Collect
Personal Data: Name, contact details (email, phone), billing and payment information, and special requests or preferences.
Usage Data: IP address, browser/device info, pages visited, timestamps, referral sources, and cookies/tracking tools.
Optional Data: Guest feedback, surveys, booking notes (e.g., room type).
3. Purpose of Collection
To process bookings, send confirmation emails, and manage payments.
To respond to inquiries, provide support, and assist with special requests.
To enhance your experience on our website and for internal analytics.
To send marketing communications if you choose to receive them.
To comply with legal requirements and prevent fraud.
4. Data Sharing
We may share your data with:
Payment processors and banking partners.
Booking platforms and service providers.
Legal or regulatory bodies if required.
We do not sell or rent your personal data.
5. Cookies & Tracking Technologies
We use cookies to optimize site functionality, analyze site performance, and personalize your experience. You can manage cookies in your browser settings.
6. Your Rights
Access, correct, update, delete, or restrict processing of your personal data.
Withdraw consent or unsubscribe from marketing emails.
Request data portability.
To exercise your rights, please contact us.
7. Data Security & Retention
We use reasonable safeguards to protect your data. We retain data only as long as necessary for booking, legal, or analytical purposes.
8. Children
Our services are intended for adults. We do not knowingly collect personal data from individuals under 18.
9. Updates to This Policy
This policy may be updated from time to time. The latest version will always be posted on our website.
Terms and Conditions
1. Acceptance
By accessing StayInn’s website or booking a stay, you agree to these Terms & Conditions.
2. Reservations & Booking
Bookings are subject to availability and confirmation.
Rates are shown in Philippine Pesos (PHP), plus applicable taxes and fees.
Valid government-issued ID is required during check-in.
Minors must be accompanied by adults.
3. Payment & Rates
We accept major credit/debit cards and other accepted payment methods.
Payment terms may vary (deposit, prepay, or on arrival) and are specified during booking.
Guests are responsible for any currency exchange or bank transaction fees.
4. Cancellation & No-Show Policy
Free cancellations are allowed within the specified time before check-in.
Late cancellations or no-shows may incur charges.
Refunds will be issued based on our policy and processed to the original payment method.
5. Modifications
To modify your reservation, please contact us directly. Changes are subject to availability and may incur additional fees.
6. Check-In / Check-Out
Standard check-in time: from 2:00 PM
Standard check-out time: by 12:00 PM
Early check-in or late check-out may be allowed based on availability and may incur fees.
7. Guest Responsibilities
Guests must provide accurate information.
All guests must follow hotel rules and policies.
Guests are responsible for damages caused by themselves or their visitors.
The hotel is not liable for lost or stolen personal belongings.
8. Liability & Force Majeure
We are not liable for indirect or incidental damages.
We are not responsible for delays or failures due to events beyond our control, such as natural disasters or government actions.
9. Intellectual Property
All content on this website is the property of StayInn or its licensors. Reproduction or misuse is prohibited without permission.
10. Privacy
All personal data collected is handled in accordance with our Privacy Policy.
11. Third-Party Services
We are not responsible for content or services provided by external links or third-party websites.
12. Amendments
These Terms may be updated at any time. Continued use of our site and services after changes means you accept the new terms.
13. Governing Law & Disputes
These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be handled in the appropriate courts in Pampanga.
14. Contact Information
Stay Inn Pampanga
2F Doña Isafel Building III, Jose Abad Santos Avenue, Lagundi, Mexico, Pampanga 2021
Email: [email protected]
Phone: +63 908 811 3845
Visit us
Stay Inn Pampanga
2nd Floor, Doña Isafel Building III, Jose Abad Santos Avenue (JASA), Lagundi, Mexico, Pampanga 2021, Philippines
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